We Cut Spending and Saved $1 MILLION

Why You Need To Cut Spending Access

Hey,

I’ll never forget the day we decided to revoke credit card access for our techs.

No more quick stops at Home Depot.

No more impulse buys.

Every purchase now needed to go through a designated purchaser on our team.

At first, I was worried it’d slow things down.

Maybe we’d lose efficiency? Or worse, look bad to the team by back tracking. But what actually happened was a big shocker to me.

But, before we continue…

Check Out O&O Pro

I'm stoked to announce the launch of Owned & Operated Pro. This is a vetted community with other Home Service CEOs and you're hearing about it here first.

What you’ll get access to:

• Access to our pro partners with exclusive offers and rebates for your business.

• Open book insights into my business numbers so you can see what’s driving growth (and what’s not).

• Case studies & deep dives into what’s working for top home service businesses.

• Frameworks and strategies for hiring, lead gen, and increasing profitability.

• Events (both virtual and in-person) with some of the best operators in the game.

No spam, no bots—just real business owners focused on growing smarter.

Where was I?

Oh yeah—

In the first month, we spent less than 50% of what we spent the month before.

It was almost ridiculous how immediate the impact was.

I remember looking at the inventory.

Every month, the team were spending huge amounts of cash on what they thought we needed.

Turns out, we were sitting on a mountain of unused stock. We were spending a fortune on supplies, and our warehouse was overflowing with unused inventory.

If things were lost; they’d just get buried under more purchases. I realized the problem wasn’t just the spending—it was the access.

So what did we do?

No more credit card access without an authorised purchaser.

The impact was instant and undeniable.

We saved million in the first year: $80,000 a month that used to vanish into truck stock, warehouse clutter—gone.

AND

Zero impact on productivity.

The simple truth is: If people can spend, they will. And if they can’t, they won’t.

When it comes to business, you need to control the costs.

Every dollar we ended up saving went back into the business:

• Paying our techs better

• Investing in leadership

• Scaling faster

If you’re running a business and haven’t looked at who’s spending, you’re missing out on some serious savings.

Savings you could be investing into Hatch.

Hatch is awesome.

They take the guesswork out of follow-ups by automating multi-touch outreach across the entire customer journey—everything from speed-to-lead responses to reactivating old estimates.

If you're like me and want to maximize ROI without adding headcount— Hatch’s CSRs are a game-changer.

Want More Growth Content?

This week on the pod, we spoke to Andrew Morrell about how he grew his HVAC business from $0 to $6Million.

Even if you don’t have a massive budget, we cover everything Andrew did to to get started (and what to avoid) if you’re looking to grow. Check it out.

Episode Highlights

• Transitioning into a CEO
• Budget Marketing Strategies
• Delegation and Team Dynamics

It was awesome catching up with Andrew 6 months after our last workshop and crazy to see the impact it made. Next one’s in April—don’t miss it.

Have a great weekend. 👊👊

John

Disclosure: This newsletter includes sponsored content. However, all opinions expressed are entirely my own.