Ultimate Growth Hack: One-on-One Meetings

Sup Everyone,

Before we get into today’s topic, I wanted to shout out our friends over at HomePros. They cover industry news in HVAC. I recently did an interview with them that covers hiring front-line managers, private equity, and scaling to $100 million. Check it out here.

On The Pod This Week

Owned and Operated welcomes back Johnny Robinson for a followup on his interview with us from 2021. He shares updates detailing his start-up journey from window cleaning to launching several businesses and generating some impressive revenue. Check it all out in episodes 93 and 94.

We talk about:
-Transitioning to Contractors
-Launching a House Cleaning Venture
-Johnny's New Coaching Program
-Challenges in Hiring Cleaning Labor
-Yelp, Thumbtack and Nextdoor

Today, I’m talking about a simple, yet effective strategy that anyone at any level can implement into their business today.

In the daily operations of a home service business, maintaining team focus and accountability can pose significant challenges. An effective strategy that has truly transformed our approach recently has been one-on-one meetings.

Now, let me level with you, we weren't always sold on the idea of one-on-ones. It felt like just another task to add to our already packed schedules.

At first, we didn't think it was that important because we've been doing L10s for a while. So, we kind of thought it was double dipping on the same thing. But now, we see that combining L10s with KPIs, along with these weekly one-on-ones, is a really strong way to build accountability and keep everyone on track.