Top Tips for Driving TONS of Calls to Your Call Center

Get that Call Center boogying TODAY! 🎶🎶

Sup everyone,

New week, new excitement! I’m recording in the new podcasting digs for the first time this week, and with it comes a ton of great energy. Sure, the weather isn’t playing along, but you gotta play the long game when it comes to spring and Ohio, right?

This week, we’re going to go over something near and dear to my heart. Call centers are the beating heart of our businesses, literally directing the flow of traffic, pulling leads, and presenting the forward face of the operation.

But in order for that heart to beat you have to drive call volume! I’ll go over getting that volume to generate the numbers you need, making the most of our good friend GMB, and going old school with some physical media to get directly at a potential client.

Let’s do it.

• Leverage Basic Listings: Optimize your Google My Business Profile to attract 800 to 1,000 phone calls weekly.

• Utilize Google LSA: Tap into Google Local Service Ads for active lead generation, contributing another 800 to 1,000 calls weekly.

• Embrace Postcards: Despite the digital age, postcards remain a potent lead source, driving tens of thousands of calls monthly.

• Harness Email and SMS: Implementing informative emails and SMS alerts can result in hundreds of calls weekly, providing significant lead generation potential.

There’s four major ways to drive tons of Call Center traffic—proven winners in our own daily operations. These tips drive out own weekly call volume to somewhere in the 7,000 per week range. Amazing, right? It’s not rocket science, just good business.