- Owned and Operated
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- The path to $100M
Hello home service operators,
Wilson just joined forces with Jack Carr down in Nashville, TN. That’s three companies added this year, all with operators I’ve known for a long time. It’s been a big move for us, and one we’ve been working on behind the scenes for a while.
What’s been most interesting isn’t the deal itself, it’s what happens after. Once you combine teams, systems, and scale, the business starts to operate differently. I want to break that down in this issue.
But first…
Yelp drives 10M+ leads a month for service pros, and 82% turn into customers within a week…capture your share
Orlando-area Google results flooded with fake HVAC repair websites
HVAC firm Madison Air raises $2.2 billion in US IPO
My Goal is to Help You Reach Your Goal
I can’t believe it, but we’re only a few weeks out from the next “Breaking $5M” workshop.
There are only a few seats left, and I’m discounting them HEAVILY to ensure we fill the room. Here’s what you can expect…
We kick things off with a welcome dinner on Day 1. Drinks, food, and time to actually get to know the other operators in the room.
Day 2 is where we get into it. We cover infrastructure, pricing, recruiting, call center, and org structure. It’s a full day, with breaks to eat and connect, and we wrap with dinner and drinks.
Day 3 is about execution. Org chart, fleet, and marketing to drive real demand. You leave with a plan you can actually use the next day.
Reply to this email or shoot me a note at “[email protected]” for your discount. Hope to see you soon.
Building a $100M Platform
I just dropped a new pod episode with Jack Carr, breaking down our recent partnership and what we’re actually building behind the scenes. This is a real look at how you go from a single market operator to a multi-state platform.
Note: Here’s a video where I talk about how I acquired three businesses in 90 days.
We talk through why we partnered, what changed once we did, and how this has already played out across the businesses. Things like equipment pricing being dramatically different at scale, sharing install capacity between markets, and how quickly smaller companies improve once they plug into better systems.
It’s not theory, it’s what we’re seeing in real time.
What we cover:
The real advantages of scale: pricing gaps, shared crews, and better margins
Why most small operators can’t access those advantages on their own
The tradeoffs between centralized vs. decentralized operations
Where over-centralization breaks businesses and how we’ve adjusted
How we’re connecting markets to build a true super-regional platform
The biggest takeaway is that growth changes once you’re operating across markets. You’re no longer just trying to generate more leads or close more jobs. You’re solving for capacity, leverage, and systems that can support multiple businesses at once. That’s the shift we’re in right now.
Watch this video for the whole story.
How Quick Staffers Transformed One HVAC Business
Quick Staffers provides pre-trained staff who understand the unique needs of home service businesses.
Here’s how one company has benefitted after two months…
92% reduction in missed calls, improving from 47 missed calls per week to just 4.
$28,500/month increase in booked jobs directly attributed to recovered missed calls.
Owner’s time spent on calls dropped by 85%, freeing Ben to focus on growth and team leadership.
I've personally hired admins, CSRs and accounting assistants with Quick Staffers and they're great additions to the Wilson team.
Scale changes the game, but only if you build the systems to support it. That’s what we’re focused on now, and we’re just getting started.
How do you feel about today's newsletter? |
👊 John
Disclosure: Some of the content and links in this newsletter are sponsored or affiliate links, which means we may receive payment or earn a commission if you click through or purchase. However, all opinions expressed are entirely my own.
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