Get Your Call Center Running On My Level

The Ultimate Guide, Now Available!

The beating heart of your home service operation is the call center, full stop.

But are you doing everything you can to create a world-class call center, generate leads daily, and scale your business to your heart’s desire?

If you aren’t giving special attention and care to the who, what, and why of your main arm of communications then you’re opening yourself up for problems.

And problems cost money to fix. Get ahead of it. How?

Get The Call Center Playbook

Everything you need to know about structure, leads,
and getting more time on the phone

In The Call Center Playbook you’ll be getting hard-hitting, actionable information to help on day one, including:

  • Complete Hiring Guides

  • Optimized Organizational Chart

  • Key Metrics To Track For Each Role

  • Call Quality Evaluation Template

  • Call Center Best Practices

This playbook has everything you need for your operation, from a template to equip your teams with the best data available to a full explainer of how, who, and when to hire rockstar CSRs.

If you’re feeling lost in the weeds, then the Call Center Playbook needs to be in your back pocket, helping you scale for success.

If you’re ready to take your call center seriously then take that next step. ⏬

👊👊

John Wilson

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