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- AI Isn't Taking Your Job—But It IS Changing How You Work
AI Isn't Taking Your Job—But It IS Changing How You Work
Focus on what works, not just what’s new

Why AI Isn’t Enough
Yo,
AI is improving fast, but it’s not running a home service business on its own.
The real shift is happening with software built specifically for this industry—tools that track time, manage POs, and calculate job costs accurately.
This week on the pod I talked with Gabe Pinchev of FieldPulse, and we spoke about some really cool stuff surrounding AI.
—
Right now, AI is useful for low-value, repetitive tasks—things like auto-generating emails, assisting with call coaching, or summarizing notes.
It speeds things up, but it’s not making critical business decisions for you.
And it shouldn’t.
The biggest problem with AI?
It’s not 100% accurate.
If it spits out the wrong numbers for job costing, gross margins, or scheduling, you’re stuck making decisions based on bad data. That’s a risk you can’t afford.
Here’s where smart software like FieldPulse makes all the difference:
Purpose-built CRMs actually care to understand home service businesses—no generic automation for running your business.
Accurate tracking for billable hours, dispatching, and financials, so you’re making decisions based on real numbers.
Seamless operations that remove inefficiencies, train your staff and keep jobs running smoothly.
Forget the AI hype. Real winners are using software that get the job done.
On The Pod This Week
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Special Thanks To FieldPulse

FieldPulse is a really awesome Field Service Management (FSM) platform, that helps you save hours every week and keep operations running smoothly. With features like scheduling, dispatching, invoicing, and reporting, it takes the headache out of managing the day-to-day.
Why It Works
Businesses using FieldPulse see an average of 78% annual growth and are saving 5-10 hours a week on administrative tasks—HUGE!
If you're looking to streamline your ops, FieldPulse is a game-changer.
👉 Book a Demo with FieldPulse to get 15% off the annual plan when you mention Owned and Operated.
Home Service Growth Hacks
🛠️ Industry Updates: HVAC and Plumbing benchmarks for 2025
🚀 Get up to Speed: How to set BIG targets, and actually achieve them
⚡ Quick Shout Out ⚡
On of the biggest things that’s impacted our growth this year has been working on our marketing with Service Scalers.
Their LSA, GMB and SEO strategies focus on getting high-quality, consistent leads. PLUS their focus on performance tracking has showed us how to create a winning formula for our digital marketing.
Can't recommend these guys enough!
See you in the next one. 👊
John
Want More Owned and Operated?
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Disclosure: This newsletter includes sponsored content. However, all opinions expressed are entirely my own.
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