Is Your Call Center Missing Incoming Customers? 💻

Don’t Miss Out on Calls and Sales

Sup,

July is fully Julying. If your business is as hopping as things have been around here then you’re probably dealing with schedules and figuring out the rest of peak season.

And if you aren’t? Maybe you need to pull that LSA lever.

If you’re looking for a knowledge upgrade on handling Google Local Service Ads yourself, check out a Google Meet with Service Scalers CEO Sam Preston on Tuesday, July 30 at 2 p.m. EST.

_{Was this forwarded to you?}

He’ll be guiding you through managing LSA on your own and answering questions along the way. Sam knows his stuff about digital marketing, so be sure to sign up.

But maybe you’ve got calls coming in. You might even have too many calls hitting your CSRs and you can’t keep up.

A missed call is not only a missed sale but it could mean losing a customer.

Let’s talk about AI services that help carry the call load, keep your phones going after hours, and help make sure you never miss another call.

Let’s do it.

• Customer calls are the biggest source of revenue—don’t miss out.

• Voicemail services aren’t good enough for the customer experience.

• Your team will never be big enough to get every call without help.

Reading time: 3 minutes and 40 seconds

Missed Call, Missed Money

We recently had Avoca AI founder Tyson Chen on the podcast and he threw out a number that kind of blew my mind.

He said that 90% of a home service company’s revenue comes from calls.

In my logical brain, I know that. But it’s different hearing it out loud and thinking about what that means.

My big takeaway is that a business is leaving a million or more in revenue on the table by not getting to every single call. After hours, overflow, and everything in between.