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The Year to Come
Sup,
The trades: So hot right now.
A study came out recently that broke down the trends and growth potential of the home service business, for last year, this year, and what’s to come in 2025.
I highly recommend taking a look at the data, as it paints an especially pretty picture for the trades and owners in general.
Will there be hardships? Potentially. For instance, an overwhelming majority of owners are still struggling to hire skilled labor.
What’s the answer?
GUYS.
Before we get into the answer…
My co-host, Jack Carr just launched a new company called Quick Staffers, designed to help you take your call center to the next level.
Quick Staffers handles hiring, training, and placing overseas CSRs who are pre-trained with HVAC and plumbing knowledge. They’re already running proven SOPs and scripts from both mine and Jack’s call center.
That means you get high-quality customer service at a fraction of the cost of traditional call centers. It’s a total game-changer for growing your team without blowing your budget. Right now, he’s offering a soft launch special—$1,000 off per placement!
The $10M Call Center Hack
Speaking of growth in 2025, Jack and I sat down this on this week to talk about some of the wins we had last year that were HUGE in pushing us towards those big revenue goals. It’s a deep dive into some of the strategies you can implement this year to unlock the most growth potential.
Ok back to it…
Despite challenges like labor shortages and rising costs, the trades remain an an absolute essential part of the economy.
In fact, there are four major trends shaping the future of our industry. Let’s take a look.
Key Takeaways
Smart are set to smash $800 billion in 2025 The smart home market is projected to reach $313 billion by 2026
Machine learning and AI take over industry operations
87% of consumers want you to reply to reviews - or they ain't buying
1. Smart Homes are Taking Over
People are dropping serious cash on smart home upgrades from smart thermostats to automated lighting.
Since the global smart home market is projected to reach $313 billion by 2026… you might want to think about offering these services where you can.
2. AI-Driven Profits
Smarter scheduling = better insights = happier customers.
If you’re not automating your processes, you’re falling behind. AI and machine learning aren’t just buzzwords, they’re making your competitors bookings seamless. Get tech-savvy, streamline your process, and start locking in more clients.
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